What information do we collect?
We collect information from you when you register on our site, or when you fill out your details relating to an order. When filling these you are required to enter your name, address and email as well as, where appropriate, a phone number. It is possible to visit our website anonymously but any orders and payment will require mandatory information to be provided. We may occasionally ask for feedback and comments on the products or customer experience. This is at the customers’ discretion and we may offer incentives to provide such feedback by way of vouchers or entrance into competitions etc.
What do we use your information for?
Any information obtained from you may be used in the following ways:
- To process transactions
- To enable us to deliver the product to you and process returns where necessary
- To send periodic emails on promotions or new products (it is always possible to unsubscribe from these emails and information on how to unsubscribe will be included in all promotional emails)
- To personalise your shopping experience (as information about you helps us to better serve your needs)
- To improve our website
- To improve customer service
We will not disclose any information about our customers to third parties other than for the express purpose of delivering the purchased product to the customer e.g. courier service or international mail service.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
We will not sell, exchange, transfer or give any of your details (your name, address, e-mail address, credit card information or personal information) to any third party without your permission. Our policy relates only to our website and does not therefore extend to any third party sites which might link to our site, promote our site, or direct to our site. We have no responsibility or liability for the content or activities of these linked sites. Nonetheless we seek to protect the integrity of our site and welcome any feedback about these sites.
Terms and Conditions
Please also see our Terms & Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.